Resolved -
This is now resolved.
Aug 18, 17:22 EDT
Monitoring -
A fix has been implemented and we are monitoring the results. The missing chat logs will be updated by EOD today.
Aug 18, 15:35 EDT
Update -
We are still investigating this issue. Next update in 1 hour or sooner if there is a change in status.
Aug 18, 15:19 EDT
Investigating -
We are investigating an issue that is causing the chat logs for Posh Digital Assistants to not be available for viewing immediately. The Digital Assistants are functioning normally, and the chat log data is being captured. This is a display only issue.
Next update will be provided in 1 hour or sooner if there is a change in status.
Aug 18, 14:20 EDT