Resolved -
Posh Answers and Knowledge Assistant are fully operational again.
Nov 20, 18:23 EST
Identified -
The issue has been identified and a fix is being implemented.
Nov 20, 18:10 EST
Investigating -
We are currently investigating the issue and will provide another update within 30 minutes or sooner if there is a change in status.
Nov 20, 17:57 EST