Completed -
The scheduled maintenance has been completed.
Oct 16, 03:27 EDT
Verifying -
Verification is currently underway for the maintenance items.
Oct 16, 03:20 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 03:00 EDT
Scheduled -
Platform maintenance is scheduled for Wednesday, October 16, 2024, from 3:00 AM to 4:00 AM ET to perform essential infrastructure updates. During this time, all digital and voice bots will be impacted, and access to the Posh Portal and Knowledge Assistant will be unavailable. We expect the maintenance to be completed within 30 minutes.
Oct 11, 14:27 EDT
Resolved -
This incident has been resolved.
Oct 8, 12:58 EDT
Monitoring -
We have implemented a fix and are monitoring to assure that all searches are now working.
Oct 8, 11:54 EDT
Identified -
An issue has been identified that is causing KA searches to fail. We are working on a fix now and will update this incident again within an hour, or sooner if there is a change in status.
Oct 8, 11:41 EDT