All Systems Operational

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Platform Status ? Operational
Digital Assistants ? Operational
Knowledge Assistants ? Operational
Posh Answers ? Operational
Posh Portal ? Operational
Voice Assistants ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Completed - The scheduled maintenance has been completed.
Oct 16, 03:27 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 16, 03:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 03:00 EDT
Scheduled - Platform maintenance is scheduled for Wednesday, October 16, 2024, from 3:00 AM to 4:00 AM ET to perform essential infrastructure updates. During this time, all digital and voice bots will be impacted, and access to the Posh Portal and Knowledge Assistant will be unavailable. We expect the maintenance to be completed within 30 minutes.
Oct 11, 14:27 EDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Resolved - This incident has been resolved.
Oct 8, 12:58 EDT
Monitoring - We have implemented a fix and are monitoring to assure that all searches are now working.
Oct 8, 11:54 EDT
Identified - An issue has been identified that is causing KA searches to fail. We are working on a fix now and will update this incident again within an hour, or sooner if there is a change in status.
Oct 8, 11:41 EDT