Resolved -
All testing was successful, this is resolved.
Aug 3, 15:43 EDT
Update -
We are continuing to monitor for any further issues.
Aug 3, 15:09 EDT
Update -
Twilio has notified us that the issue is resolved. We are testing and monitoring to be sure and will provide another update when the testing has been completed.
Aug 3, 14:28 EDT
Update -
We are continuing to monitor for any further issues.
Aug 3, 14:28 EDT
Monitoring -
Twilio has notified us that the issue is resolved. We are testing and monitoring to be sure and will provide another update when the testing has been completed.
Aug 3, 14:27 EDT
Update -
We are continuing to work on a fix for this issue.
Aug 3, 14:25 EDT
Identified -
Twillio Update: identified - Engineering has identified the issue. Customers using Deepgram speech models nova-2 and nova-3 for Conversation Relay are hard down. Customers using Deepgram speech model flux or Google speech models are not impacted. Engineering teams are working closely with Deepgram to investigate and remediate the issue.
https://status.twilio.com/
In Progress: Posh is working on a fallback option
Aug 3, 14:00 EDT
Investigating -
Twillio Update: identified - Engineering has identified the issue. Customers using Deepgram speech models nova-2 and nova-3 for Conversation Relay are hard down. Customers using Deepgram speech model flux or Google speech models are not impacted. Engineering teams are working closely with Deepgram to investigate and remediate the issue.
https://status.twilio.com/
Aug 3, 13:44 EDT