Resolved -
This issue is resolved. Posh Answers and Knowledge Assistants have returned to normal operation.
Jul 8, 19:24 EDT
Identified -
The issue has been identified and a fix is being implemented. Next update in 1 hour or sooner if the status changes.
Jul 8, 19:16 EDT
Investigating -
We are currently investigating an issue that is causing our knowledge products to not respond to queries. We will update this incident in 1 hour or sooner if there is a change in status.
Jul 8, 18:36 EDT
Resolved -
This incident is now resolved.
Jul 1, 13:47 EDT
Monitoring -
A fix has been implemented to resolve the issue, we are currently monitoring the systems.
Jul 1, 10:15 EDT
Update -
We are continuing to investigate this issue.
Jul 1, 10:13 EDT
Investigating -
We are currently investigating an issue that is affecting the majority of our Digital and Voice assistants. We will provide another update within 30 minutes or sooner.
Jul 1, 10:02 EDT