Intent recognition issue

Incident Report for Posh Technologies

Resolved

Intent recognition was brought back online at 3:33pm ET. All products are back to operational.

Posted Aug 09, 2022 - 15:40 EDT

Update

We are continuing to investigate this issue.

Posted Aug 09, 2022 - 15:31 EDT

Investigating

We are currently investigating an issue with intent recognition across all the Posh products.

Posted Aug 09, 2022 - 15:28 EDT

This incident affected: Platform Status, Digital Assistants, Voice Assistants, and Bots using new Posh CMS.