We are continuing to monitor for any further issues.
Posted Aug 03, 2026 - 15:09 EDT
Update
Twilio has notified us that the issue is resolved. We are testing and monitoring to be sure and will provide another update when the testing has been completed.
Posted Aug 03, 2026 - 14:28 EDT
Update
We are continuing to monitor for any further issues.
Posted Aug 03, 2026 - 14:28 EDT
Monitoring
Twilio has notified us that the issue is resolved. We are testing and monitoring to be sure and will provide another update when the testing has been completed.
Posted Aug 03, 2026 - 14:27 EDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 03, 2026 - 14:25 EDT
Identified
Twillio Update: identified - Engineering has identified the issue. Customers using Deepgram speech models nova-2 and nova-3 for Conversation Relay are hard down. Customers using Deepgram speech model flux or Google speech models are not impacted. Engineering teams are working closely with Deepgram to investigate and remediate the issue.
Twillio Update: identified - Engineering has identified the issue. Customers using Deepgram speech models nova-2 and nova-3 for Conversation Relay are hard down. Customers using Deepgram speech model flux or Google speech models are not impacted. Engineering teams are working closely with Deepgram to investigate and remediate the issue.