Chat Logs in the Posh Portal is now fully functional. The incident stemmed from an engineering error that caused the underlying database to lock. Posh will be reviewing database-related practices to prevent further incidents.
Posted Oct 20, 2023 - 13:28 EDT
Investigating
The Chat Logs page in the Posh Portal is currently not responding. We are investigating and will keep you updated. Please note that all bots are functional - this is not impacting members/customers.